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Terms and Conditions
Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
- Withdraw and cancel services, and make financial transactions.
- Manage customer expectations, such as liability for information errors or website downtime.
- Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
- Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
- Disable user accounts.
- Write down any other terms or conditions that protect you or your audience.
Return and Refund Policy
Introduction
Welcome to Bobie's Specials & Essentials. These Terms and Conditions govern your use of our online shop. By accessing or purchasing from our shop, you agree to be bound by these terms. If you do not agree, please refrain from using our services.
Account Creation
- Eligibility: You must be at least 18 years old and capable of entering into a legally binding agreement to create an account and make purchases.
- Account Information: You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account and password.
- Account Security: You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
Use of Shop
- Permitted Use: You may use our shop to browse and purchase items listed on our website.
- Prohibited Activities: You may not engage in any fraudulent activities, violate any laws, or infringe upon the rights of others. Prohibited activities include, but are not limited to, false advertising, buying counterfeit goods, and spamming.
Products and Transactions
- Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.
- Pricing: All prices are listed in pound sterling and are subject to change without notice. We are not responsible for typographical errors regarding price.
- Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product descriptions, or pricing errors.
- Payment: We accept [list accepted payment methods]. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.
Shipping and Delivery
- Shipping: We ship products to UK only. Shipping costs and delivery times will be provided at checkout.
- Delivery: We are not responsible for delays caused by shipping carriers or other circumstances beyond our control.
- International Shipping: Not applicable.
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Returns and Refunds
- Return Policy: You may return most new, unopened items within [number] days of delivery for a full refund. Items must be returned in their original packaging and condition.
- Refunds: Refunds will be issued to the original payment method within [number] days of receiving the returned item. Shipping costs are non-refundable.
- Exchanges: We only replace items if they are defective or damaged. If you need to exchange an item, please contact us.
User Conduct
- Respectful Interaction: Users must interact respectfully with one another and with our staff. Harassment, abuse, and offensive behavior are prohibited.
- Compliance with Laws: Users must comply with all applicable laws and regulations, including those related to sales tax and consumer protection.
Intellectual Property
- Your Content: You retain ownership of the content you post, but you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content on our platform.
- Our Content: Our shop and its content are protected by intellectual property laws. You may not use our content without our permission.
Limitation of Liability
- No Warranty: Our shop is provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of any content or services provided.
- Liability Cap: Our liability to you for any damages arising from your use of our shop is limited to the amount of fees you have paid us in the past 12 months.
Termination
- Termination by You: You may close your account at any time by contacting us.
- Termination by Us: We may suspend or terminate your account if you violate these terms or engage in any prohibited activities.
Changes to Terms
We may update these Terms and Conditions from time to time. We will notify you of any significant changes by posting the new terms on our platform and updating the "Effective Date" at the top of this document.
Governing Law
These terms are governed by the laws of [Your Country/State]. Any disputes will be resolved in the courts of [Your Jurisdiction].
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Bobie's Specials & Essentials
Email: bobiesspeicalsandessentials@gmail.com
Phone: WhatsApp 07951028415
Address: 87 Tolworth Rise North, Surbiton KT5 9EW
Effective Date: 22 July 2024
Bobie's Specials & Essentials is a trading name for Bobo Experiences Ltd.
By using our shop, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
